Refund policy

ABOUT OUR RETURN POLICY

  • We do not offer returns or exchanges, but if something happens to your order, please. Contact us at walking.architecture01@gmail.com
  • Do we return the money? We only offer refunds to customers who receive incorrect or damaged items. If this is your case, please contact us at walking.architecture01@gmail.com with photos of your item and we will find a solution.
  • Can I exchange a product for a different size or color? 
    At this time, we do not offer exchanges. If you're not sure which size will fit you best, check our size guides in the product descriptions.
  • It is not a common case, but it can happen that there is an error in the labeling of a product. If that is the case, please contact us at walking.architecture01@gmail.com within one week from the time of delivery. Include your order number and photos of the item in question, and we will help you as soon as possible.